The City of Placentia manages two web-based emergency alert systems, Nixle and AlertOC. Each mass notification service is an opt-in service used to send out two various types of emergency messages - community-level and wide-spread.
The City of Placentia utilizes the the Nixle alert system on a daily-basis. The Nixle alert system can be opted-in by texting "92870" to 888-777. The Nixle alert system informs the community about general advisories, police and fire activity, and large-scale community notifications.
A distinct feature of Nixle is the ability to register more than one contact method to a specific address, cell phones, and email addresses to be incorporated into a single notification system.
Participants may register their contact information and receive time-sensitive communications, such as evacuation orders, from the City in the event of a natural disaster or emergency.
AlertOC also has the ability to register more than one contact method to a specific address, also enabling landlines, cell phones, and email addresses to be incorporated into a single notification system.
When there is an event requiring community action, authorized officials will record a voice, email, or text message that is delivered rapidly to affected individuals. During an emergency incident, Nixle and AlertOC have the ability to send three million 60-second voice messages, two million emails, and 360,000 text messages per hour.