The iPlacentia mobile app is a smartphone application that allows users to instantly submit service requests for issues such as potholes, graffiti, and street light outages with just the touch of a button. The report is then automatically sent to the respective department for review. The iPlacentia app also features direct access to recent city news, upcoming events and meetings, permit applications and job openings.
iPlacentia uses GPS technology to automatically provide the problem's exact location, simplifying the reporting process for users while increasing the reliability of report location for city crews. The user submitting the service request is instantly notified when the City receives it and also when it has been resolved. iPlacentia also allows residents to track the status of their request, register for recreational classes and activities, renew a business license, contact City Council or Staff directly, and more!
iPlacentia is available for free download on all iPhone and Android devices. Simply search "iPlacentia" on the App Store or GooglePlay. Residents without internet access can report service requests by phone at (714) 993-8131. For troubleshooting with the app, please call (714) 993-8171. The iPlacentia App is not intended for use in reporting emergency situations or crimes in progress. If you have an emergency, please dial 9-1-1.