Grievance Policy, Procedures and Complaint Form
In compliance with ADA (28 C.F.R. 35.107 (b) ) a public entity that employs 50 or more persons shall adopt and publish a grievance policy and procedures for prompt and equitable resolution of complaints alleging any action that would be prohibited by Title Two of the American's with Disabilities Act. To meet this requirement, the City of Placentia, California, has such a policy including a procedure and complaint form that may be utilized in relation to all City operations.